Data Protection Policy

KU7's Privacy Policy — Your Data, Our Responsibility

Everything about how your personal information is collected, used, and kept safe on the ku7 platform is clearly explained here. We believe transparency is the foundation of trust.

Last Updated: January 2026

How We Protect Your Privacy

A quick overview of ku7's core data protection pillars

SSL Encryption

All your data transmissions are encrypted using SSL/TLS technology, making them unreadable to any third party.

AES-256 Storage

Stored data is secured with AES-256 encryption — the highest standard of security in the industry.

No Sale of Data

Ku7 never sells your personal information to third parties. Your data is used solely to improve our services.

Minimal Data Collection

We only collect the data necessary to provide our services — nothing more, nothing less.

Regular Security Audits

Ku7's servers and databases are regularly audited by independent security experts.

Your Control

You have the right to view, correct, or delete your data at any time upon request.

1Introduction & Commitment

Ku7 (ku7.onl) is a trusted online betting and gaming platform in Bangladesh. We believe safeguarding our users' personal information is a fundamental responsibility. This Privacy Policy This document explains what information ku7 collects, why it collects it, and how it is kept secure.

By accessing or using the ku7 platform, you agree to this Privacy Policy. If you do not agree, please do not use the platform.

Our Commitment: ku7 never sells, rents, or shares your personal information with third parties for commercial purposes. Your data remains completely secure.

This policy applies to all services on the ku7 platform — including the website, mobile app, customer support, and promotional communications. For any privacy-related questions, contact us at support@ku7.onl.

2What Information We Collect

Ku7 only collects information that is necessary to deliver our services. We never ask for excessive or irrelevant data.

Directly Provided Information

  • Identity Information: Full Name, Date of Birth, Nationality
  • Contact Information: Email address, mobile number, home address
  • Account Information: Username, password (encrypted)
  • Payment Information: Mobile banking number, bank account details
  • KYC Documents: Copy of National ID or Passport

Automatically Collected Information

Data Type What We Collect Purpose
Device Information IP address, browser type, OS Security Verification
Usage Data Page visits, session duration Experience Improvement
Transaction Logs Deposit, withdrawal, and betting history Account Management
Cookies Session Tokens, Preference Settings Login Experience
Location Data Approximate country and region Compliance with Geo-Restrictions

We never store your full payment card number or banking PIN. All payment processing takes place through fully encrypted channels.

3How We Use Your Information

Ku7 uses your information only for specific, legitimate, and transparent purposes. Full details are outlined below:

  • Account Administration: To create, verify, and manage your account.
  • Service Delivery: To provide betting, gaming, lottery, and other services.
  • Payment Processing: To process deposits and withdrawals securely.
  • KYC Verification: To verify identity and prevent fraud.
  • Customer Support: To address your questions and resolve any complaints.
  • Security: To detect and prevent suspicious activity.
  • Legal Obligations: To meet regulatory requirements.
  • Service Improvement: To improve platform performance and enhance the user experience.
  • Promotional Communications: To send you offers and bonus information with your consent.

Marketing Communications: You can opt out of marketing emails or SMS at any time. Use the Unsubscribe link in any marketing email or go to your account settings.

4Information Sharing & Third Parties

Ku7 does not sell, rent, or trade your personal information. However, in certain circumstances, limited information may be shared with trusted partners:

Lawful Basis for Sharing Information

  • Payment Provider: Only the information necessary to process transactions with Mobile Pay, Nagad, Rocket, and banks.
  • Identity Verification Services: Approved identity verification partners for the KYC process.
  • Technology Service Providers: For cloud hosting and server services — our providers are held to the same privacy standards we uphold.
  • Legal Authorities: To assist with investigations under court orders or government directives.
  • Company Restructuring: In the event of a merger or acquisition, the same privacy policy will remain in effect.

All third-party partners are bound by a data processing agreement with ku7 and may not use your information for their own purposes.

5Cookies & Tracking Technologies

Ku7 uses cookies and similar technologies on its website to enhance your browsing experience and ensure the platform functions correctly.

Cookie Type

  • Essential Cookies: For login sessions and security purposes. These cannot be disabled as they are essential for the platform to function.
  • Functional Cookies: To remember your language preferences and settings.
  • Analytics Cookies: To understand platform usage patterns — fully anonymised data only.
  • Security Cookies: To detect fraud and bot activity.

Most cookies can be disabled through your browser settings. Please note, however, that doing so may cause certain platform features to not function properly.

6Data Retention Period

Ku7 retains your personal information only for as long as necessary. Retention periods are determined based on the type of service and applicable legal requirements:

Data Type Retention Period Reason
Account Information For the duration of the active account + 5 years Legal Obligations
Transaction Records 7 Years Financial Regulatory Requirements
KYC Documents 5 years after account closure Regulatory Authority Directives
Customer Support Chat 2 Years Service Quality Improvement
Marketing Information Until Consent Is Withdrawn Based on Your Preferences
Log Files 90 Days Security Monitoring

Once the designated retention period expires, data is securely and permanently deleted or anonymised.

7Your Data Rights

Ku7 respects your rights regarding your personal data. A detailed breakdown of those rights is provided below:

Right of Access

You may request to know what information we hold about you.

Right to Rectification

You can request that incorrect or outdated information be corrected.

Right to Erasure

You may request deletion of your data under certain conditions.

Right to Restrict Processing

You can request that we stop processing your data in certain circumstances.

Right to Data Portability

You can download your data in an easy-to-read format.

Right to Object

You may object to the use of your data for marketing or profiling purposes.

To exercise any of your rights, email us at support@ku7.onl. We will respond within 30 business days. Identity verification may be required.

8Security Measures

Ku7 uses industry-leading, multi-layered security measures to protect your data. Our security framework is outlined below:

  • SSL/TLS Encryption: All data transmissions are secured with 256-bit SSL encryption.
  • AES-256 Database Encryption: Stored sensitive data is protected with strong encryption.
  • Two-Factor Authentication (2FA): An added layer of security for your account.
  • Firewall & DDoS Protection: Server-level intrusion prevention systems.
  • Regular Penetration Testing: Security vulnerability testing conducted by independent experts.
  • Staff Training: All staff are trained on data privacy and security practices.
  • Access Controls: Only authorized personnel have access to specific data.

In the Event of a Data Breach: In the event of a data breach that puts your information at risk, we will notify all affected users within 72 hours.

9Children's Privacy

Ku7 is strictly for users aged 18 and above. We never knowingly collect personal information from minors.

If we become aware that a minor has registered on our platform, we will immediately close that account and delete all associated data.

For Parents: If you believe your child has registered on ku7, please contact support@ku7.onl immediately. We will act promptly.

10Changes to the Privacy Policy

Ku7 may update this Privacy Policy from time to time. Changes may be prompted by:

  • Legal or Regulatory Changes
  • Introducing New Services or Technology
  • Security Improvements
  • Improving transparency based on user feedback

If significant changes are made, we will notify you at your registered email address and update the revision date on this page. Continued use of the platform after any changes constitutes your acceptance of the updated policy.

We recommend visiting this page regularly. The "Last Updated" date at the top of the page will indicate when changes were last made.

11Contact Us

If you have any questions, concerns, or requests regarding our Privacy Policy, please get in touch. Our dedicated privacy team is ready to help.

  • Email: support@ku7.onl
  • Response Time: Within 30 business days
  • Live Chat: Available in Bengali 24/7

For deletion or correction requests, we may ask you to verify your identity. This is solely to protect your security.

Privacy FAQ

What Our Users Ask Most

No, ku7 never sells, rents, or trades your personal information. Only the limited data necessary to deliver our services is shared with third-party partners, and they are not permitted to use your data for their own purposes.

Partially, yes. Certain data — such as transaction records and KYC documents — must be retained for a set period due to legal and regulatory obligations. However, marketing data and other non-essential information will be deleted. Once the retention period expires, all data is permanently removed.

Yes, you have the right to access your data. Email us at support@ku7.onl and request a summary of the information stored in your account. After identity verification, we will respond within 30 business days.

ku7 only uses your IP address to determine your approximate country and region — this is required for geo-restriction compliance. We do not track GPS or real-time location, and we do not request such permissions.

Click the "Unsubscribe" link at the bottom of any marketing email, or go to the "Notifications" section in your account settings to turn off marketing emails. Changes may take up to 48 hours to take effect. Please note that essential account-related emails cannot be disabled.

Your Data Is Safe — Get Started Today

Your privacy is fully protected at ku7. Enjoy betting in a secure environment. Register now and get a 150% bonus on your first deposit.

SSL Secured Data Encrypted No Sale of Data 24/7 Bengali Support
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